Hotel on the Rocks logo

Terms and Conditions

Please review our terms and conditions carefully

1. Reservation Policy

Booking Confirmation:** A reservation is confirmed upon receiving a valid credit card guarantee. Minimum Stay: Some seasons may require a minimum stay. Please check the specific requirements during your booking process.

2. Cancellation Policy

Standard Cancellation: Guests may cancel their reservations up to [X] days before check-in without penalty. Cancellations made within [X] days will incur a charge of one night's room rate. Non-Refundable Rates: If you choose a non-refundable rate, your reservation cannot be canceled or modified without charge.

3. Check-In and Check-Out

Check-In Time: Check-in starts at [Check-In Time]. Early arrivals will be accommodated based on availability. Check-Out Time: Check-out is by [Check-Out Time]. Late check-outs can be arranged for an additional fee, subject to availability.

4. Payments

Accepted Payment Methods: We accept major credit cards and cash. Full payment is due at check-in unless otherwise specified. Incidental Holds: A hold for incidental charges will be placed on your credit card upon check-in.

5. Guest Identification

ID Verification: A valid ID must be presented at check-in. The name on the reservation must match the ID.

6. Smoking Policy

No Smoking: Our hotel is smoke-free. A fee of [amount] will be charged for violating this policy.

7. Pet Policy

Pet-Friendly Options: [If applicable], pets are allowed in designated rooms for an additional fee. Please inform us in advance if you wish to bring a pet.

8. Liability

Damage and Loss: Guests are responsible for any damage or theft that occurs during their stay. The hotel is not liable for lost or stolen personal items.

9. Modifications

Policy Changes: The policies above are subject to change. Please review them before making a reservation.